You may contact the technical support desk of the authorized dealer during their working hours. In case you wish to access any information about the product, other than that mentioned in the manual, you can visit the website www.segurosignals.com .
Water vapor in varied forms such as rain, snow , fog and few others act as a filter for cellular signal, which when present in heavy quantity in the atmosphere, may interfere with the performance of your device.
No, soft installation is not mandatory. However we strongly recommend it so that you get a complete idea about the installation procedure beforehand and do not make any error in the process of final installation.
It is quite unlikely that such a situation may arise as adequate measures are taken to ensure that the product is handed over to you in a sealed condition. However, if you encounter such issue, please call the customer care desk of the authorized dealer immediately.
Seguro signal boosters, splitters and antennas are warranted for one year while the adaptor is warranted for six months.
In case your premises exceed 3,000 Sq. ft. you shall be required to install multiple signal boosters to cover the entire area. You may contact our technical support desk with exact specifications for further information.
T Splitters come in use when the boosted signal is to be split across two different rooms/divisions within the same premise in equal proportions. This requirement arises when the premise is larger in area or the rooms are in separate directions. Couplers are however used when the boosted signal is to be split in different and specific proportions across different rooms/divisions within the same premise.
Yes, it is possible to measure signal booster performance. Android phone users can navigate to the About Phone/Status/Network signals option. Here they can note the signal strength (in dBm) before switching on the signal booster device. A fresh reading (in dBm) after switching on the signal booster device would tell the user about dBm change from which the boost in signal strength can be deciphered. Please note that -77 dBm power signifies better signal strength compared to -44dBm.